At Veya Journey, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and make purchases. By using our website and services, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, phone number, and payment details.

  • Usage Data: We may collect information on how you use our website, including your IP address, browser type, and interaction with our content.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your purchases, shipping, and any issues regarding your order.

  • To improve our website and enhance your shopping experience.

Cash on Delivery (COD)

Please note that Veya Journey only offers Cash on Delivery as a payment option. No online payments or credit card information are collected from our customers.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. We use secure servers and encryption to protect sensitive data.

Opt-Out Instructions

If you no longer wish to receive promotional emails or communications from us, you can opt-out by sending an email to [email protected] with the subject line “Opt-Out”. Please allow up to 5 business days for your request to be processed.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers who help us in processing orders and fulfilling your requests. These service providers are obligated to keep your information secure and confidential.

Cookies

Our website uses cookies to enhance your experience and improve functionality. By continuing to use our website, you consent to our use of cookies. You may adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time.

Contact Us

If you have any questions about this Privacy Policy or wish to opt out of communications, please contact us at:

Email: [email protected]