Welcome to Veya Journey! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you should not use our website or make any purchases.
1. General Information
These Terms and Conditions govern the use of Veya Journey’s website, products, and services. We reserve the right to modify, update, or change these Terms at any time, and any changes will be posted on this page.
2. Products and Services
We offer a range of outdoor and travel products through our website. All descriptions, prices, and availability of products are subject to change without notice.
3. Order and Payment
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Cash on Delivery (COD): At Veya Journey, we offer Cash on Delivery (COD) as the only payment method. By placing an order, you agree to pay the full amount upon delivery.
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Order Confirmation: After placing an order, you will receive an email confirming your purchase. This confirmation does not constitute an acceptance of the order. We reserve the right to cancel or modify any order at any time.
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Shipping Costs: Shipping fees may apply and will be clearly stated during the checkout process.
4. Delivery and Shipping
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Delivery Timeframe: We will make every effort to ship your order promptly. Delivery times may vary based on your location.
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Shipping Charges: Shipping fees are applied at checkout based on the delivery location.
5. Returns and Refunds
Due to the nature of our products and payment method (COD), Veya Journey does not accept returns or offer refunds unless the product is damaged or defective upon receipt. If you receive a damaged item, please contact us at [email protected] within 7 days of receiving your order.
6. User Conduct
By using our website, you agree to:
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Not engage in any illegal activities or behavior that could harm the website, its users, or our business.
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Not attempt to gain unauthorized access to our website or related systems.
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Use the website only for lawful purposes and in accordance with these Terms and Conditions.
7. Privacy and Security
Your use of our website is governed by our Privacy Policy, which can be found here. We take the security of your personal information seriously and employ a variety of security measures to protect it.
8. Limitation of Liability
Veya Journey is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. By using our website, you agree that we are not liable for any loss, damage, or injury that may occur from using or purchasing our products.
9. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and videos, is the property of Veya Journey and is protected by copyright laws. You may not use any content from our website without our express permission.
10. Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by Veya Journey. We are not responsible for the content, privacy policies, or practices of these third-party websites.
11. Termination of Access
We reserve the right to suspend or terminate access to our website and services at our sole discretion if we believe you have violated any of these Terms and Conditions.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]